Remote patient monitoring (RPM) has become a cornerstone of delivering quality care within the home health and hospice industry. For patients managing chronic illnesses or receiving in-home care, regular monitoring ensures timely intervention, prevents complications, and reduces hospital readmissions. Having a streamlined tech-enabled solution is critical for providing high-quality care. However, maintaining efficiency while providing a personalized continuity of care remains a persistent challenge.
That’s where Maxwell’s strategic tech-enabled RPM solution, nanaCONNECT, comes in. Designed to streamline remote patient monitoring, nanaCONNECT empowers healthcare providers to stay connected with patients efficiently while enhancing care continuity and preventing hospital readmissions. Dive in as we discuss how MTEC strategically bridges the gap in RPM and enhances patient outcomes through nanaCONNECT.
Remote patient monitoring is a critical tool in today’s healthcare environment, especially for post-acute care agencies. It enables providers to track patients’ health between visits, ensuring ongoing care and preventing unnecessary hospitalizations. However, many agencies face challenges in implementing effective RPM strategies, including:
Effective communication is the foundation of successful RPM, yet many agencies lack the tools to maintain consistent, meaningful contact with patients. Fortunately, Maxwell’s nanaCONNECT steps in to bridge this gap.
Why it matters:
2. Proactive Patient Monitoring and Support
By collecting real-time feedback, nanaCONNECT allows healthcare providers to monitor patient responses and prioritize accordingly. This proactive approach prevents minor issues from escalating into emergencies, reducing the likelihood of hospital readmissions.
For example, a patient reporting a low health score or concerning symptoms through nanaCONNECT can trigger an alert for the care team, who can then intervene promptly. nanaCONNECT also includes a follow-up notes feature that keeps tabs on all patient interactions, allowing for easy tracking of which patients or concerns have been addressed.
Key benefits:
3. Enhanced Continuity of Care
With consistent, low-effort touchpoints, nanaCONNECT strengthens the bond between patients and their care teams. Patients feel supported and valued, which enhances their engagement and adherence to care plans.
Consistent communication also ensures that patients stay informed about their care, improving trust and satisfaction. Having this direct line of communication is key for creating a solid foundation between patients and providers.
Picture This:
Imagine a patient recovering after surgery. In the week following their surgery, their bandages are coming off; their medication is running low; and they need some additional help. They receive their daily text message from nanaCONNECT and express that they are in need of assistance. The care team receives the message and immediately addresses the issues, preventing complications and improving the patient’s home recovery experience—all thanks to nanaCONNECT.
4. Customizable Features for Personalization
All patient needs are unique, and nanaCONNECT adapts to meet those individual needs. Providers can customize the frequency and content of messages based on the patient’s care plan, preferences, and condition.
nanaCONNECT's customization features offer patients and providers better flexibility to change their care plans based on the preferences of the patient.
Immediate Impacts:
nanaCONNECT’s streamlined approach to remote patient monitoring offers significant advantages for agencies such as:
The success of nanaCONNECT is reflected in its metrics:
This blog was originally published as "Bridging the Gap in Remote Patient Monitoring with nanaCONNECT: How MHA Enhances RPM and Patient Care" by Cole Sorensen on January 21, 2025, for Maxwell Healthcare Associates. The Maxwell TEC editorial team has since updated this article to ensure accuracy and relevance.