SHOREVIEW, Minn., Feb. 19, 2025 — Maxwell TEC is pleased to announce that nanaBEREAVEMENT, a tech-enabled bereavement support solution, was awarded the “CHAP Verified” seal by the Community Health Accreditation Partner (CHAP).
The CHAP Verified status is granted to tools and resources used by community-based care providers that, through rigorous inspection, show no roadblocks to executing the CHAP Standards of Excellence and innovate to improve the delivery of high-quality care.
"Achieving CHAP verification for nanaBEREAVEMENT is a significant milestone,” said Scott Beard, Chief Strategy Officer at Maxwell TEC. “CHAP’s rigorous standards validate the impact and reliability of nanaBEREAVEMENT, ensuring that our clients can trust it to enhance their bereavement programs with confidence. We’re thrilled about this achievement and what it means for the future of bereavement care in our industry."
CHAP conducted a thorough product survey to verify that Maxwell TEC's nanaBEREAVEMENT allows organizations to meet the intent of CHAP’s applicable standards. Teresa Harbour, COO of CHAP, said of the tech-enabled solution: “nanaBEREAVEMENT offers a customized, hospice agency-managed text messaging platform tailored to meet the needs of bereavement programs.”
nanaBEREAVEMENT is a text-based bereavement support module designed to modernize and enhance the bereavement process for hospice agencies and grieving families. By replacing traditional bereavement letters with personalized text messages, the platform offers timely outreach, tailored support, and cost savings for agencies.
“The Maxwell TEC Product Team is thrilled to have achieved CHAP Verification for nanaBEREAVEMENT. This recognition reinforces our commitment to providing innovative, high-quality solutions that support hospice organizations in delivering compassionate bereavement care,” said Andrew O’Connell, Director of Product at Maxwell TEC. “With CHAP Verification, nanaBEREAVEMENT not only meets but exceeds industry standards, reinforcing our commitment to excellence and customer success.”
In addition to nanaBEREAVEMENT, Maxwell TEC’s NOTIFYnana has also been awarded the “CHAP Verified” seal. CHAP Verification confirms that NOTIFYnana meets the highest industry standards for compliance and innovation, ensuring that hospice and home health agencies can rely on effective, streamlined communication.
NOTIFYnana is a real-time, automated notification tool designed to keep patients informed about the arrival of their home health and hospice caregivers. By improving communication and reducing missed home visits, NOTIFYnana helps agencies optimize workflows, enhance patient satisfaction, and deliver more responsive, patient-centered care.
“We are thrilled that NOTIFYnana has joined nanaBEREAVEMENT as a CHAP-verified solution, further demonstrating our commitment to delivering solutions that simplify processes and improve outcomes for our clients,” said Desiree’ Ardoin, Senior Consultant of Product Adoption at Maxwell TEC. “CHAP’s recognition reinforces the reliability and value of NOTIFYnana, giving agencies the confidence to enhance communication and coordination across their organizations.”
For more information on CHAP Verified Status or any other inquiries – email info@chapinc.org.
To learn more about NOTIFYnana, nanaBEREAVEMENT and other Maxwell TEC solutions, visit https://www.maxwelltec.com/products.
Maxwell TEC enables care at home through technology and strategic solutions, blending decades of clinical expertise with innovative approaches designed to empower people and processes. With a suite of tech-enabled products, data-driven solutions, and consulting services, Maxwell TEC equips care providers with the tools and strategies necessary for success in the digital era. Learn more at maxwelltec.com.
About Community Health Accreditation Partner (CHAP)
CHAP is an independent, nonprofit organization accrediting providers of home and community-based care. Founded in 1965, CHAP was the first to recognize the need for and value of home and community-based care standards and accreditation. As a Centers for Medicare & Medicaid Services (CMS)–approved accrediting organization, CHAP surveys organizations providing home health, hospice, and home medical equipment services to establish if Medicare Conditions of Participation and DMEPOS Quality Standard are met and recommend certification to CMS. CHAP’s purpose is to partner with organizations nationwide to advance quality in the delivery of care and services in the home and community. Learn more at www.chapinc.org.
This press release was originally published as "nanaBEREAVEMENT Awarded 'CHAP Verified' Seal" on 02/19/2025. The Maxwell TEC editorial team has since updated this article to reflect NOTIFYnana's CHAP Verification.