TEC Journeys: Explore the Tech-Enabled Care Experience
SHOREVIEW, Minn., July 23, 2025 — Maxwell TEC today unveiled strategic enhancements to its modular patient communication platform, newly rebranded to nanaCONNECT.
Redesigned for a more seamless and scalable experience, nanaCONNECT strengthens how care-at-home providers communicate with patients and families across the care continuum. The platform’s latest update introduces streamlined, rebranded modules, making it easier for providers to adopt and navigate—and expands its functionality with the launch of a new module: REACH, designed to support patients after discharge.
“nanaCONNECT enables providers to stay meaningfully connected with patients and families, even as demands grow across home health, hospice, and care at home,” said Scott Beard, Chief Strategy Officer at Maxwell TEC. “With our refreshed platform and expanded capabilities, communication is simpler, smarter, and more aligned with the entire patient care lifecycle."
nanaCONNECT utilizes customizable, text-based communication to deliver timely, relevant messages that keep patients informed, engaged, and supported—from the first visit to final check-in. The platform contains four modules that offer meaningful touchpoints throughout the patient care journey:
nanaCONNECT's newest module, REACH, addresses a critical gap in the continuity of care: post-discharge guidance. Through automated, customizable text messages, REACH helps agencies maintain regular touchpoints that support recovery, deliver helpful resources, and keep patients on track without adding to staff workload.
“REACH helps providers stay in touch with their discharged patients after the in-person care ends,” said Andrew O'Connell, Director of Product at Maxwell TEC. “We developed our latest nanaCONNECT module to give care teams a simple, scalable way to guide recovery without increasing manual workload, keeping care agencies top of mind, improving follow-through, and fostering better outcomes."
Across all modules, the nanaCONNECT platform offers comprehensive features, including:
The launch of the reimagined nanaCONNECT platform builds on Maxwell TEC’s recent rebrand and renewed mission to empower care-at-home providers through technology and strategic solutions. To learn more about Maxwell TEC's expanding suite of tech-enabled products or schedule a demo, visit maxwelltec.com or contact sales@maxwelltec.com.
Maxwell TEC enables care at home through technology and strategic solutions, blending decades of clinical expertise with innovative approaches designed to empower people and processes. With a suite of tech-enabled products, data-driven solutions, and consulting services, Maxwell TEC equips care providers with the tools and strategies necessary for success in the digital era. Learn more at www.maxwelltec.com.