Maxwell TEC Solution Partners

Explore Maxwell TEC Solution Partners

At Maxwell TEC, we deliver tailored solutions to optimize every aspect of your agency’s operations. As a tech-enabled consulting firm, we have partnered with companies that not only fit well within our company’s lifecycle, but companies that we know help any agency with any problem.

Our Solution Partners align with our assessment, optimization, and adoption lifecycle. They are strategically selected to address and solve our clients’ specific challenges and provide tailored solutions.

Maxwell partners with industry leaders like nVoq, Forcura, Element5, and HealthRev Partners to deliver comprehensive solutions. These strategic alliances enable us to offer a wider range of services and products to meet our clients’ evolving needs.   

nVoq 

Post-acute care clinicians often struggle with burdensome documentation processes that divert focus from direct patient care. In fact, in a survey that captured the perceptions of documentation burden amongst all healthcare professionals by the American Medical Informatics Association called the 25x5 Task Force TrendBurden, 75% of survey respondents believed that documentation impedes actual patient care.¹ Inefficient documentation workflows from the initial data capture to ongoing administrative tasks hinder an agency’s operational efficiency and the actual care of patients. To address these challenges, we believe optimizing documentation at the point of care is crucial. 

That’s why we partnered with nVoq, a company committed to enhancing documentation processes within post-acute care agencies through streamlined tech-products and services. Following our assessment of an agency’s documentation processes, we identify pain points and inefficiencies. Armed with this data, we purpose nVoq as a targeted solution. Maxwell prioritizes combining and implementing innovative tools to optimize documentation processes. By partnering with an organization that excels in an area where agencies are continuously facing issues such as documentation, we at Maxwell expand our capabilities to address the unique challenges that agencies are faced with. 

nVoq has saved agencies 30 to 90 minutes per day in total documentation time², allowing their frontline workers to focus more on direct patient care, rather than tedious documentation burdens. 

 QAPIplus 

Quality improvement and performance optimization are essential components of a thriving home health or hospice agency, yet many organizations struggle with making their QAPI programs actionable, data-driven, and survey-ready. Too often, agencies lack the time, resources, or expertise to effectively manage the complexity of regulatory requirements and performance tracking. That’s where QAPIplus steps in—a comprehensive solution designed to transform how agencies approach Quality Assurance and Performance Improvement. 

At Maxwell, we partner with QAPIplus to bring structure, insight, and expert guidance to our clients’ QAPI efforts. Following our in-depth assessment of an agency’s clinical and operational processes, we often identify gaps in QAPI compliance and performance benchmarking. QAPIplus offers a strategic framework that not only helps agencies stay compliant but also fosters continuous improvement through tailored reporting, robust data analysis, and expert consultation. Together with QAPIplus, we empower agencies to build a culture of quality and accountability that improves outcomes, reduces risk, and ensures survey readiness. 

Forcura 

When it comes to documenting and onboarding new patients in the back office and updating patient charts directly from the point of care, having the right technology to allow for smooth processes is essential. Clinical record keeping is an integral component of enabling continuity of care and should enhance communication between different care providers.³ Many times, when agencies are taking in new patients, processes with establishing those people within their own systems is overly time-consuming and can be difficult to document at the point of care. At Maxwell, we know that it is essential for agencies to be able to streamline their processes, whether it be onboarding patients, more efficient EMR systems, or speeding up collaboration across teams to update patient documentation with the right technology. 

Our solutions partner, Forcura, specializes in making these processes more efficient to ultimately save the agencies time as well as focus attention on direct care of patients. Our assessments often reveal inefficiencies within agencies such as fragmented workflows, cumbersome intake processes, and suboptimal EMR systems. After establishing these issues, we know to consult the agency with Forcura. Maxwell is always committed to enhancing workflows for agencies, and with the help of Forcura’s products and services, we can optimize these operational needs. 

Forcura has helped agencies become 60% faster in signing orders, saving the time they would have lost without such a streamlined tool as theirs.⁴ 

Element5 

Agencies are finding that having a streamlined and automated platform for all clinical and back-office operations is essential in reducing administrative tasks, enhancing efficiency and patient care, and optimizing their resources. Without a tool, the workload increases dramatically, and the tasks assigned stray away from the actual quality care of the patients. We understand that this ultimately can affect revenue flows due to the misallocation of worker tasks where patient care should be the top priority. 

Understanding this, Maxwell’s solution partner Element5, fits right in with the area of need these agencies come to us with. Element5 provides pre-built workflows that engage clinicians and back-office workers to automate and streamline their everyday tasks. Our trusted partner understands the critical role streamlined tools play in optimizing workflows and reducing costs. At Maxwell, we want the utilization and optimization of such products and services to help these agencies with their workflows. Through diligent assessments, optimizations and implementations, Element5 directly aligns with our goals of creating a more streamlined approach for post-acute agencies. 

Element5’s automation platform can automate up to 97% of an administrative process, as well remove 83.7% of eligibility administrative tasks.⁵

HealthRev Partners 

Agencies frequently seek Maxwell’s expertise to optimize their revenue and cash flows. The foundation for this success lies in efficient, scalable tools that empower both clinicians and administrative staff. Having a proactive billing and payment approach that tracks claims data is important to ensuring that agencies’ services are reimbursed efficiently.⁶ By tailoring solutions to each agency’s unique needs, we foster transparency, resource optimization, and a clear focus on delivering exceptional patient care. 

HealthRev, a company dedicated to driving predictable revenue cycles for agencies, allows Maxwell to expand our reach in our consulting expertise. In having a partner like HealthRev, we at Maxwell partner with agencies to optimize revenue cycles. We assess current operations, identify growth opportunities, and develop strategic implementation plans. Your solutions complement our approach, allowing us to deliver comprehensive revenue cycle management solutions. From there, our partner does what they do best. Like Maxwell, HealthRev finds areas for optimization, and gives agencies the boost in their operations that they need to boost their cash flows and revenue cycles. 

HealthRev Partners lowers days sales outstanding (DSO) by upwards of 30% within the first 30 days for agencies, allowing for quicker and steadier cashflows.⁷ 

Medalogix 

Post-acute agencies must optimize resource allocation and clinical decision-making to deliver effective patient care and achieve optimal outcomes. At Maxwell, we know that technology utilization is a must to streamline these processes and provide efficient care to patients. Whether it’s home health care or hospice care, having the tools to help agencies’ in-home clinicians make data-driven decisions is key to focusing on individual patient care. 

That’s why we partnered with Medalogix, a company that has developed software solutions Pulse and Muse, revolutionary home health visit-by-visit resource management (Pulse) and hospice visit-by-visit management (Muse)⁸. These tools empower agencies to provide the right resources to the right patients at the appropriate times, ensuring that quality care is being provided. When agencies come to us to optimize their resource management, we know that Medalogix’s software not only ensures resources are strategically utilized, but also decisions are not being made on a whim. 

Medalogix’s tools are proven to be more than 90% accurate in the prediction of patient health decline⁸, making clinical decisions more efficient and data driven.

Our partner’s data-driven approach and tech-enabled solutions align perfectly with Maxwell’s mission to streamline operations for our clients. 

Levo 

One of the main issues within the industry today is clinician burnout and turnover. Being a caregiver in post-acute care comes with demanding hours and large workloads. This then transitions to caregivers enduring lots of emotional, physical stress, leading to them turning over from their agency. The problem with the abundant levels of turnover in the industry is the financial strain that it has on the agency. To replace a single clinician incurs costs between $30,000 to $40,000, with an additional revenue loss of over $500,000.⁹ Understanding this, Maxwell is committed to finding solutions to prevent clinicians from turning over, and ultimately saving agencies from the revenue loss they would face if their clinicians decided to leave. 

Maxwell’s solution partner, Levo, fits right into this helpline. They recognize that many times clinicians go through these events due to the lack of engagement they have between them and their agency. Their platform revolves around engaging employees through short text-based surveys and personalized follow-ups to allow clinicians to express their thoughts and how they are feeling with their work daily. Agencies look at these responses and identify which employees might be at risk of turnover. Maxwell recognizes the significant challenges faced by agencies in this area. Our partnership with Levo is designed to address these issues head-on by empowering clinicians and driving cost savings. 

Agencies who have implemented Levo as a tool to help engage and retain their clinicians have had a 15% reduction of staff turnover within the first 90 days of employment.¹⁰ 

Trella Health 

Having a database with complete visibility into growth and performance for your agency is key to enabling smarter growth and healthier outcomes. A platform that monitors referrals, integrates robust CRM, and tracks sales performance is crucial for data-driven decision-making. A singular platform that agencies can utilize to gain unmatched market data, find areas where productivity may be lacking and establish where change needs to be handled is not only helpful, but moreover crucial for agencies to thrive smarter and healthier. 

That’s why we utilize Trella Health’s database. Our solution partner’s unique database allows us to gain unmatched market insights to identify the right referral targets for agencies, as well as identify the right accounts to focus on to better track and manage leads. To help agencies optimize revenue and performance, we partner with Trella Health. Their expertise in data analytics and CRM management allows us to provide tailored solutions and drive growth. Through our thorough assessments utilizing Trella Health’s data, we can pinpoint where your agency is falling behind regarding referral management, CRM management, and sales productivity. 

Agencies who have implemented Trella Health as a tool to help boost their productivity have become 96% more productive in their overall operations.¹¹ 

This blog was originally published as "MHA Solution Partners " by Cole Sorensen on 10/8/2024, for Maxwell Healthcare Associates. The Maxwell TEC editorial team has since updated this article to ensure accuracy and relevance. 

Resources 

1. American Medical Informatics Association. "AMIA Survey Underscores Impact of Excessive Documentation Burden." Accessed August 15, 2024.  https://amia.org/news-publications/amia-survey-underscores-impact-excessive-documentation-burden. 
2. NVOQ. "Speech Recognition: Improving Productivity and Clinician Satisfaction." Accessed August 29, 2024. https://www.nvoq.com/speech-recognition-improving-productivity-and-clinician-satisfaction/. 
3. O’Reilly, R. "How to Keep Good Clinical Records." Journal of Clinical Medicine 7, no. 4 (2018): 150. Accessed August 15, 2024.  https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6062919/. 
4. Forcura. Accessed August 29, 2024. https://www.forcura.com/. 
5. e5.ai. "Intelligent Post-acute Workflow Automation Platform." Accessed August 15, 2024. https://e5.ai/intelligent-post-acute-workflow-automation-platform. 
6. Hospice News. "Where Hospice Compliance Meets Revenue Cycle Management." Accessed August 15, 2024.  https://hospicenews.com/where-hospice-compliance-meets-revenue-cycle-management/. 
7. HealthRev Partners. Accessed August 29, 2024.  https://healthrevpartners.com/. 
8. Medalogix. "Intelligent Solutions for Advancing Patient Care." Accessed August 16, 2024. https://www.medalogix.com. 
9. American Medical Association. "How Much Physician Burnout Is Costing Your Organization." Accessed August 16, 2024. https://www.ama-assn.org/practice-management/physician-health/how-much-physician-burnout-costing-your-organization. 
10. Hello Levo. Accessed August 30, 2024.  https://www.hellolevo.com/. 
11. Trella Health. Accessed August 30, 2024.  https://www.trellahealth.com/.