Maxwell TEC is a proud sponsor of Last Visit First with Tom Maxwell, a podcast bringing leaders, innovators, and caregivers together to talk honestly about the choices shaping the future of home health and hospice.
In episode #4 of Last Visit First, Tom Maxwell sits down with Tracy Dent, Senior Vice President of Clinical Operations at AccentCare and the first nurse to join the podcast. From her early days in rural Texas to leading one of the nation’s largest home-based care organizations, Tracy shares how home health captured her heart and shaped her purpose. She and Tom discuss the realities of workforce shortages, Medicare rate cuts, and rural access challenges—and why leadership, not management, is key to retaining great clinicians.
Tracy also explores how AI and telehealth can simplify care delivery, reduce “pajama charting,” and give clinicians more time with patients—while reminding listeners that technology should serve people, not replace them. The conversation delivers candid insights on building leaders of leaders, balancing regulation with innovation, and keeping care personal in a changing industry.
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