Tech-Enabled Solutions for Care at Home
Care at home isn’t a one-size-fits-all journey—and neither is the technology that supports it. For home health and hospice agencies, having the right tech in place that meets patients where they are on their care journeys allows for the care to be more consistent, more personalized, and less chaotic for all parties involved.
In this blog, we’ll show you how aligning technology to each step of the care continuum helps home health and hospice agencies operate smarter, better connect with patients, and deliver stronger outcomes—featuring Maxwell TEC’s fleet of strategic tech-solutions.
Every patient who gets admitted to at-home care, whether it be home health or hospice, begins their journey on the care continuum. The care continuum refers to the full cycle of the patient experience: intake, discharge, follow-up, and beyond.
For home health and hospice agencies, managing the patient journey means juggling intake processes, scheduling, documentation, patient communication, regulatory compliance, and everything in between. And when those processes on the agency side are disconnected or overly manual, patient results can be inefficient, clinicians get burned out, and opportunities for care improvement may go unnoticed.
The good news? Technology helps bridge these gaps. But not just any technology—tech designed specifically for the pace and complexity of care at home, like those offered by Maxwell TEC.
The patient care continuum journey isn’t about what happens during each visit—it includes the full patient experience before, during, and after care is delivered. At Maxwell TEC, we’ve developed targeted, tech-enabled tools that support agencies at each critical
phase. Here’s how our tech-enabled products help care teams stay connected, productive, and proactive across the care continuum:
When clinician productivity dips or visits get missed, patient care suffers. That’s why Caregiver Accelerator helps agencies optimize scheduling and track clinician performance in real time.
With intuitive dashboards, productivity insights, and clear visualizations of over- or under-utilized staff, this tool gives agency schedulers the data they need to make fast, informed decisions.
The result? Fewer missed visits, more efficient use of staff,
and better care consistency for patients.
Sometimes, a missed visit isn’t necessarily a scheduling issue—it’s a communication one. NOTIFYnana keeps patients in the loop with real-time text updates about their upcoming clinician visits.
By reducing no-shows and increasing transparency, NOTIFYnana helps build trust and keeps care on schedule. Patients feel more connected and informed, and agencies get fewer last-minute cancellations.
It’s a simple, yet powerful way to protect continuity of care from the very first visit.
Patient care doesn’t pause between visits, and neither should the communication. nanaCONNECT offers daily check-ins and remote patient monitoring through easy, text-based exchanges between patients and providers.
Patients can report how they’re feeling with a simple 1-5 response scale, while providers receive real-time updates that allow them to spot issues proactively.
This daily touchpoint tool keeps patients supported and gives clinicians the opportunity to intervene before minor issues become emergencies.
In hospice care, compassionate follow-up matters. Unfortunately, traditional bereavement outreach via direct mail often feels delayed, impersonal, and outdated. nanaBEREAVEMENT replaces print methods with personalized, supportive text messages that can be easily managed by hospice bereavement coordinators and volunteers.
Each message is tailored and utilizes AI risk scoring, helping providers deliver the right message to the right individual at the right time.
It’s a more efficient and meaningful way to stay engaged with families long after services end—and a thoughtful extension of the care continuum.
These tools were built with one goal in mind: to support agencies in delivering high-quality, connected care at every stage of the care continuum. Whether it’s keeping clinicians on track, patients informed, or families supported, Maxwell TEC’s technology doesn’t just digitize and automate care—it makes care more human.
Implementing Maxwell TEC tools helps align care at home to the entire patient journey, not just individual tasks. Agencies run smoother, clinicians are better equipped, and patients feel the difference. Here’s what to expect when you implement Maxwell TEC’s solutions across the care continuum:
With streamlined clinician scheduling through Caregiver Accelerator and clearer communication via our patient communication platform, visits happen on time and intake bottlenecks shrink. Confidently accept more referrals, with the peace of mind that your team can handle them without compromising quality.
Real-time productivity insights from Caregiver Accelerator help identify where support is needed most. By optimizing scheduling, balancing workloads, and ensuring no patient is left waiting, you enable your clinical team to work smarter, not harder.
From real-time visit alerts with NOTIFYnana, to daily well-being check-ins via nanaCONNECT, patients stay informed and engaged—every step of the way. You’ll reduce no-show rates, improve adherence, and create a more connected care experience for clinicians and patients alike.
Each Maxwell TEC solution delivers actionable data. Whether measuring caregiver efficiency, tracking patient mood trends, or tailoring bereavement outreach with nanaBEREAVEMENT, you’ll harness the data-driven insights you need to adapt and improve.
When you combine strong clinical productivity, timely communication, continuous monitoring, and personalized follow-up, you’re not simply checking regulatory boxes; you’re delivering better care. Don’t just meet your outcome benchmarks—exceed them with tech-enabled care tools.
Together, Maxwell TEC solutions create a more connected, responsive, and patient-focused care experience built for the realities of care at home. They empower teams to work with greater clarity, confidence, and consistency while giving patients and families the reassurance of knowing their care is being managed with heart and empathy. With Maxwell TEC, agencies don’t just adopt technology, they're enabled to deliver better outcomes at every step of the care journey.