Explore Maxwell TEC's Tech-Enabled Solutions
In a recent VOICES interview with Home Health Care News, Jay Duty, Chief Operating Officer of Maxwell TEC, sat down with the publication to discuss the evolving role of technology in the home health and hospice space. In this interview, Duty covers everything from tech-integration to M&A strategy, to data-driven consulting, and how these aspects are shaping the future of care in the home.
Home Health Care News: “Where do you see the biggest opportunities to use technology to optimize operations in home health and hospice consulting?”
Duty: “…the biggest challenge—and opportunity—we see is that organizations have access to a ton of data, yet many still struggle to act on it. That’s where analytics-driven decision support becomes critical. It’s not just about having a dashboard, it’s about understanding what that dashboard is telling you, and operationalizing it. The ability to blend clinical, financial, and operational insights can lead to more patient-centered care and more efficient operations.”
Home Health Care News: “How is technology influencing decision-making and outcomes in today’s M&A environment for home health and hospice agencies?”
Duty: “When two organizations come together, we’re using data to visualize inefficiencies, highlight similarities and differences, and identify key operational factors. All of that insight helps guide how the integration should take shape. The more we can understand about an agency from a data-driven standpoint, the faster we can paint a clear picture of what that organization looks like, where the strengths are, and where there’s room for optimization.”
Home Health Care News: “What is Maxwell’s long-term vision for technology integration in home health and hospice care?”
Duty: “We see this as a transformation toward fully tech-enabled care—not replacing the people providing care but empowering them. The goal is to help clinicians deliver the best possible care by giving them access to the right information at every patient touchpoint. At Maxwell, we developed nanaCONNECT, a comprehensive tech-enabled care platform with integrated modules that enhance communication with patients, families and caregivers.”
Jay Duty’s insights reinforce Maxwell TEC’s long-term commitment to streamlining and optimizing post-acute care through tech-enabled solutions. By blending clinical expertise with advanced analytics, our suite of tech-enabled tools and services are empowering agencies to improve both patient care and operational performance.
To read the full interview, visit: Home Health Care News VOICES: Jay Duty